Yara Fresh Fruits & Vegetables takes your privacy seriously. The policy of this website outlines how we collect, use, and protect any personal information you provide through our website or interactions with our business.
Who We Are
Yara Fresh Fruits & Vegetables is a Melbourne-based fresh produce supplier. We are passionate about providing high-quality fruits and vegetables to restaurants, cafes, and families across the city.
What Information Do We Collect?
In order to deliver exceptional service and fulfil your needs, we may collect the following types of personal information:
Contact Information: Your name, email address, phone number, and business address to process orders, respond to inquiries, and send invoices.
Order Information: Details related to your purchases, such as products ordered, delivery address, and payment method (excluding credit card details we don’t store). This information allows us to fulfil your orders and ensure accurate billing.
Communications: Any information you provide through inquiries, feedback forms, or email correspondence helps us effectively address your questions and concerns.
Website Usage: We use cookies and analytics tools to gather data about your browsing behavior on our website (e.g., pages visited, and time spent on the site). This anonymized information helps us improve the user experience and website functionality.
How Do We Use Your Information?
We use the information for several important purposes:
Processing Your Orders: To fulfil your orders, communicate delivery details, and efficiently handle billing or payment issues.
Responding to Your Inquiries: To answer your questions, address any concerns you may have, and provide exceptional customer service.
Improving Our Services: By analyzing anonymized website usage data, we can improve our website’s user experience and functionality to serve you better.
Promotional Offers: We may occasionally send you emails (with your consent) about our products pricing and services. You can always opt out of receiving these emails by clicking the “unsubscribe” link at the bottom of any promotional message.
Privacy While Sharing Your Information
We are committed to protecting your privacy. We will never sell or share your personal information with third-party companies for marketing purposes. We may only share your information with trusted third-party service providers who assist us with operating our business and website, such as delivery companies or payment processors. These third parties are obligated to protect your information by strict confidentiality agreements.
Data Security
Yara Fresh takes data security seriously. We employ appropriate security measures, including secure servers and firewalls, to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have the right to control your personal information. You can:
Opt-Out of Marketing: Unsubscribe from receiving promotional emails at any time.
Data Deletion: You can request that we delete your personal information entirely. Please note that some information may need to be retained for legal or business purposes.
To exercise any of these rights, don’t hesitate to get in touch with us.
Cookies
Cookies are small data files that websites store on your device. We use cookies to personalize your experience on our website, remember your preferences, and improve overall functionality. You can choose to disable cookies through your web browser settings. However, this may affect how you interact with our website.
How Long We Retain Your Data
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please don’t hesitate to contact us:
Email: [email protected]
Phone: +61 426 509 022
Yara Fresh is committed to providing a secure and transparent environment for all our customers. Thank you for choosing Yara Fresh!
