Frequently Asked Questions

Welcome to the Yara Fresh Fruits & Vegetables frequently asked questions (FAQs) page! We understand that you may have questions about our fresh produce, ordering process, and services. Here, we’ve compiled a list of the most frequently asked questions to help you navigate our website and discover the Yara Fresh difference.

Yara Fresh takes immense pride in the freshness and quality of our produce. We source our fruits and vegetables directly from local Victorian farms, ensuring the shortest possible journey from harvest to your table. Additionally, we are passionate about building strong relationships with our customers and providing exceptional service.

Yara Fresh offers a vast array of seasonal and non-seasonal fruits and vegetables. We cater to Melbourne’s diverse culinary scene, offering everything from classic root cellar essentials and brassicas to exotic tropical fruits and especially Asian greens. Explore our website or visit our store to discover the full selection!

Yes, absolutely! Yara Fresh is a Melbourne-based wholesale fruit and vegetable supplier. We offer competitive wholesale pricing to restaurants, cafes, and other businesses. Contact us to discuss your specific needs and receive a personalized quote.

Yes, Yara Fresh offers convenient delivery options within Melbourne CBD. We provide free delivery for wholesale customers and retail purchases exceeding AUD $250. You can conveniently pick up your selections from our store during business hours for smaller orders.

Our store is conveniently located in Queen Victoria Market Shed – B, Melbourne VIC 3000, Australia. It is open for browsing and pick-up:

Sunday: 9:00 am – 3:00 pm

Monday & Wednesday: Closed (Open for wholesale deliveries)

Tuesday, Thursday – Saturday: 6:00 am – 3:00 pm

There are several ways to place an order with Yara Fresh:

Visit our store: Browse our selection and speak with a friendly staff member to place your order.

Call us: Contact us directly at +61 426 509 022 to discuss your order with our team.

Send us an email: For any inquiries or to place an order via email, reach out to us at [email protected]

We encourage you to reach out if you have any questions that are not covered in our FAQs. You can contact us using any of the methods mentioned above, and our knowledgeable staff will be happy to assist you.

We offer free delivery to all businesses within the Melbourne CBD. If you’re unsure whether your location qualifies, please contact us with your address, and we’ll be happy to confirm.

Yes, to qualify for free delivery within Melbourne CBD, your order needs to be AUD $250 or above. For orders below AUD $250, a delivery fee will apply. You can contact us to find out the exact delivery fees.

We understand the importance of timely deliveries for your business. We strive to deliver all orders within the Melbourne CBD within 24 hours of confirmation, Monday through Saturday. There may be a slight delay during peak times, but we will always communicate this to you upfront.

While we cannot guarantee specific delivery times due to route optimization, we offer AM or PM delivery windows for your convenience. Please let us know your preference when placing your order.

If you are unavailable to receive your delivery, we will leave it in a safe place at your business premises, if possible. We will always notify you before the delivery attempt and the location where your order has been left.

Absolutely! We understand the importance of safety and hygiene, especially during these times. We offer contactless delivery upon request. Simply mention your preference when placing your order.

Once your order is confirmed, you will receive a notification with an estimated delivery time frame. We are also happy to provide you with a tracking number upon request.

Yara Fresh Fruits & Vegetables accepts all major credit cards and EFT payments for your convenience. For wholesale customers, we can also discuss setting up terms for regular deliveries.

Due to the perishable nature of our products, we generally do not accept returns or exchanges. However, if you receive an item that is damaged or spoiled upon arrival, please contact us immediately, and we will be happy to arrange a replacement or credit your account.

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